Business-Design
We are entering a new era of design-augmented consulting.
Old news for some. A WTF-just-happened jolt for a lot of others.
The Design Thinkustry
On the collision of notes
Design involves a lot of note-taking, and I digitize most of it, even handwritten text.
After a while it all piles up.
No such thing as Ideation
The first step to developing better ideas – stop ideating.
Facilitating exploratory design
Exploratory activity during design sessions should not be about finding new opportunities. That is the end goal for sure, but not the priority at early stages.
Designers as Professional Fools
Isn’t it incredible that I work as a professional fool? It’s a tough gig though. Sometimes I have a hard time explaining exactly what it is I do.
Design gets life
When modelling solutions using design fiction, it is important to not break the fourth wall, even in whacky territory.
To Empathise is to lose yourself
Empathy cannot be found in conference room strategy sessions because conference rooms are designed to be comfortable. Sometimes there is pain involved.
RCA for the win
About how root cause analysis is the coolest tool in a designer’s toolkit, also because I want to tell a story with HR and cobras in it.
Bullet Time
A story from The Pioneer, Allahabad, (India,) 31st January, 1913 about a vengeful bullet.